From the Shop Journal · The Straight Deal
Why We Never Give Estimates
We get it — everyone wants a number. But on a real off-frame restoration, no number we give you up front means anything. Until the car is torn down, measured, and planned, it’s a guess. And we don’t build guesses — we build cars.
There’s no way to know how much labor or how many parts a specific project will take until it’s apart. Concealed previous repairs and hidden rust damage rarely show themselves at the beginning. Quoting a number before the teardown just forces us to pad it to cover the unknowns — or worse, to cut corners later to hit a figure we never should have promised.
So our process starts with a written Restoration Agreement built on time and materials. That means our standard labor rate plus the actual cost of parts, billed as the work happens. At regular intervals you receive a detailed invoice with a summary of the hours performed, the labor records from our crew, and progress photos and videos of the work done — so you always know exactly where your build stands.
This approach protects both of us. Because the price isn’t locked to a guess, you can request changes and modifications along the way without renegotiating a final number. Job integrity is never compromised trying to squeeze a repair into a dollar category. We earn your trust one weld, one panel, and one hour at a time.
The moment we put a number on a project we haven’t taken apart, we’re guessing. And we don’t guess at your ride.— Mark Seybold, Founder
Transparency is part of how we work. Every hour is logged. Every decision is documented. If something changes, we talk about it before we turn a wrench. Surprises are for birthday parties, not restorations.
A quality restoration will outlast a mediocre one. As your classic keeps appreciating, the value of the car and the cost of doing it right tend to meet in the middle — and often the restoration ends up being the smaller number of the two. Your car isn’t just a project here. It’s a commitment. And commitments don’t come with napkin math.